Frequently Asked Questions

Answering Your Self-Storage Questions in Kokomo, IN

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What should I ask when comparison shopping?

What are the TOTAL move in fees, including rent and when are these due? How much notice do I need to give prior to vacating? (We do not need any notice, just let us know when you have left!).

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Do you offer 24-hour access?

Yes, we do! Tenants can get access to their storage units any time of day (or night) they want to. No need to wait for someone to add or retrieve your belongings.

What is Drive-Up Access?

Drive-up access allows self-storage renters to park right next to their storage units. If you’re using our moving trucks to help unload your belongings, this is a key feature because it allows you to unload items much easier than if you parked outside of the facility, for instance.

How can I use your trucks?

Our customers can use our moving trucks for free. That’s right - instead of spending money on a rental, you have the use of our reliable trucks to transport your valuable possessions. If you have other questions about the use of our convenient trucks, please contact us anytime.

What security features do you offer?

Our facilities are equipped with perimeter fencing, electronic gate access, video monitoring, and a variety of secure storage units. Don’t hesitate to ask us for more information.

Do you offer a free lock?

We sure do! There’s no need to worry if you find out you didn’t buy a lock when you reach your unit - your belongings are secure with our free locks.

How do I contact you?

We accept calls 24 hours a day. You can also use our website to rent storage units. It’s a great alternative to using our on-site kiosks because you can do everything from the comfort of your home! Contact us anytime.

Where are you located?

We have two facilities in Kokomo, Indiana that offer a variety of storage units for your needs. We’re surrounded by major roads and highways, making it easy to reach us, so don’t hesitate to visit us.

Still Have Questions?

We’re here to help! If your questions weren’t answered above, our knowledgeable staff are happy to assist. We can also provide advice on packing, transporting, and storing your possessions. If you need to talk to someone in person, office hours are by appointment only. 

Our security features include 24/7 video surveillance, electronic gate access, perimeter fencing, and security lighting. Both facilities feature all-steel construction and concrete driveways. We make self storage easy and convenient with our 24/7 access hours, free move-in truck, free locks, low rates, flexible leases, and AutoPay.

Rent your storage unit

Two Convenient Locations