FAQ

Where are you located?
We have two facilities in Kokomo, Indiana that offer a variety of storage units for your needs. We’re surrounded by major roads and highways, making it easy to reach us, so don’t hesitate to visit us.
Do you offer 24-hour access?
Yes, we do! Tenants can get access to their storage units any time of day (or night) they want to. No need to wait for someone to add or retrieve your belongings.
What is drive-up access?
Drive-up access allows self-storage renters to park right next to their storage units. If you’re using our moving trucks to help unload your belongings, this is a key feature because it allows you to unload items much easier than if you parked outside of the facility, for instance.
How can I use your trucks?
Our customers can use our moving trucks for free. That’s right - instead of spending money on a rental, you have the use of our reliable trucks to transport your valuable possessions. If you have other questions about the use of our convenient trucks, please contact us anytime.
Do you have 24-hour kiosks?
Yes, our facilities work outside of the traditional schedule, offering customers access to our features 24 hours a day, 7 days a week through our kiosks. You can use them to easily rent or downsize any available unit in a few minutes.
When should I use the kiosk?
You can use it in a variety of situations, including when you want to make a payment before you’re late, get a receipt for a payment, rent a self-storage unit, or check your account status.

What type of security do you offer?
Our facilities are equipped with perimeter fencing, electronic gate access, video monitoring, and a variety of secure storage units. Don’t hesitate to ask us for more information.

Do you offer a free lock?
We sure do! There’s no need to worry if you find out you didn’t buy a lock when you reach your unit - your belongings are secure with our free locks.

How do I contact you?
We accept calls 24 hours a day. You can also use our website to reserve storage units. It’s a great alternative to using our on-site kiosks because you can do everything from the comfort of your home! Contact us anytime.